Hall of Gems
30X ROI
44 opps
11-16%
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UserGems AI emails are much more aligned with our brand voice/tone than what I can get out of ChatGPT/Claude on my own.
We felt like we would get ROI almost immediately. Like it was almost a no-risk bet. Every time we have a sale from UserGems, I get an email, there's a little celebration internally, and they seem to happen in our organization at least every week.
Gem-E works beautifully with our CRM and our SDRs to create personal, resonant outreach that lands at the right time with the right person.
It's our most successful outbound pipeline-generating program.
We've tried many AI tools. Gem-E is the only AI that we trust.
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Hopefully people get the message that UserGems is awesome. It does what it says. It's efficient, i's cost effective and it works.
Our average attainment right now to quota is in the ballpark of like 185% of quota. It's super exciting for us to be hitting those targets.
It was no more 'I'm going to go research this account for the next hour and a half as an SDR and come up with a good email.' It is now 'this was an amazing email written by a ton of information and I'm going to say yeah, press go.' Like it was a night and day light bulb moment.
We do a weekly kickoff and we put in a 'shine a light' segment specifically calling out UserGems wins every Monday, sharing peer-to-peer what was working... Now, we're over $20 million in UserGems pipeline.
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Bringing BDRs and BDR leaders into the nitty-gritty details of how everything is set up has helped build a lot of trust. We're reaching out to fewer people now, but getting more opportunities. Over the last 6 months we've seen about an 8x increase in opportunities booked from our UserGems plays.
The UserGems Chrome extension does all of the research for my team. It takes about 90% of the research and admin off their plate. We also created a custom signal in UserGems… I'm really excited about that piece because it perfectly connects the AI and the human.
UserGems cadences are consistently our top-performing outbound cadences. So we are always looking for new ways to expand. Love the product and team!
We got an opportunity that's going to close next month with huge potential from Gem-E emails.
I could show you the email that Gem-E wrote. It's phenomenal. It mentioned M&A activity, a competitor. It mentioned the space they're in. It was just incredible!
So we're trying to figure out how can we put all of our outbound emails through Gem-E
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The Orum team loves Gem-E. We have it implemented with our Enterprise SDRs who love it. We're getting a lot of success from that and we're thinking about expanding into even more signals and a bigger part of our SDR team.
UserGems has been super helpful with organizing the time spent week over week planning out who is going to see any content from me regarding the new stuff Expel is putting together.
Without Usergems, tracking how those who engaged with us on prior deals or where former champions landed in their new jobs proved to be a very difficult and manual process.
Now, I can spend that time getting meaningful updates in front of prospects that know us instead of trying to figure that out manually.
UserGems makes outbound feel inbound. Right people, right time, real pipeline. Huge shoutout to the team for making prospecting smarter.
It's really great when your pipeline isn’t just numbers, but real deals closing 😉
