- For: Sales Development, Account Executives, Marketing
- UserGems leads are your previous customers
- Their new role matches your target Persona
1. Send notification via email or Slack to the account owner
Example Slack notification from UserGems:
[TEMPLATE-START]
💎 UserGems: Past champion joined ICP account 💎
Heads up! John Smith, a past champion from PAST COMPANY joined COMPANY.
Now is a good time to see if ACME could be a good fit at their new company.
Reach out with Past Champion > Joined ICP Account sequence.
- Name: John Smith| New work email | LinkedIn URL
- Past company:
- Past title:
- Past relationship
- New company:
- New title:
- Job started date:
[TEMPLATE-END]
2. Auto-enroll the contact to sequence
{{UG-automates-sequences}}
[TEMPLATE-START]
Step 1 | Day 1 | Email
<div class="email-header">
<h6>Subject:</h6>
<div>Congrats, {First Name}!</div>
</div>
Body:
Hi {First Name} - Congrats on landing your new role!
We miss working with you at PAST COMPANY, but I'm sure COMPANY is beyond stoked to have you on their team.
I wanted to send over a small Congrats gift to give you an extra boost for some quick wins this quarter!
[TEMPLATE-END]
[TEMPLATE-START]
Step 2 | Day 16 | Email
Hi {First Name},
Saw that you were pretty familiar with ACME at PAST COMPANY. Curious if you'd be open to sharing your experience with us?
A quick refresher: ACME helps [include a relevant customer story]
[Optional: insert a video explaining your value prop/mini demo]
Best,
Ps - If you missed the gift I sent before, here's the link again.
[TEMPLATE-END]
[TEMPLATE-START]
Step 3 | Day 20 | Email
Suggested framework:
- Intro: Insert humorous GIF or meme of your choice
- Messaging: Wondering if ACME could also be of help at COMPANY? [include a personalized reference to how your company helps a similar company]
- Value add: share a piece of content that is relevant to their new position
- CTA
[TEMPLATE-END]
[TEMPLATE-START]
Step 4 | Day 27 | Email
Suggested framework:
- Subject: ACME at {company}
- Intro: Not sure if you're feeling the same pain PAST COMPANY had before they brought on ACME
- Problem Statement: The pressure is high to keep pumping out opportunities despite the market. Doing more with less is expected.
- Solution: We’re turning job changes into revenue.
- CTA with offer: Send you the playbook?
[TEMPLATE-END]
[TEMPLATE-START]
Step 5 | Day 27 | Call
Step 6 | Day 27 | LinkedIn Follow or Connect
[TEMPLATE-END]
[TEMPLATE-START]
Step 7 | Day 32 | Email
Hi {First Name},
Have you had a moment to think about ACME? Hoping you can give me some pointers like:
If/how ACME could be relevant to COMPANY's 2023 goals?
Maybe an introduction to [insert decision maker's name], looks like they head up DEPARTMENT.
Or even just some feedback on my outreach?
I'm all ears.
[TEMPLATE-END]
[TEMPLATE-START]
Step 8 | Day 32 | LinkedIn Interact with post
Step 9 | Day 32 | Call
[TEMPLATE-END]
[TEMPLATE-START]
Step 10 | Day 35 | Email
<div class="email-header">
<h6>Subject:</h6>
<div>Need a hand?</div>
</div>
Body:
Totally get that you are busy in the new role. Just trying to gauge your interest on [your value prop] and if we can be of help.
Is it the wrong time or there's no interest?
[TEMPLATE-END]
[TEMPLATE-START]
Step 11 | Day 37 | Call
[TEMPLATE-END]
[TEMPLATE-START]
Step 12 | Day 40 | Email
Suggested framework for a value add email:
- Set the subject, opener statement
- Problem statement
- Give value, i.e. expert advice
- Share supporting content piece
- Conversation provoking questions
[TEMPLATE-END]
[TEMPLATE-START]
Step 13 | Day 40 | LinkedIn Interact with post
[TEMPLATE-END]
[TEMPLATE-START]
Step 14 | Day 47 | Email
<div class="email-header">
<h6>Subject:</h6>
<div>Did I overstep?</div>
</div>
Body:
Hey {First Name} -- hope that I didn't overstep your bounds. Since we were in touch while you were at {Past Company}, thought it made sense to reach out.
I'm getting the feeling now is not the best time to connect? Hope I didn't blow all our rapport with you.
Leaving you with [add helpful company resources]
Let me know if I can ever be of help to you -- ACME related or not.
Take care,
[TEMPLATE-END]